{"id":111311,"date":"2026-08-17T15:47:09","date_gmt":"2026-08-17T13:47:09","guid":{"rendered":"https:\/\/smartyneuwert.com\/?page_id=111311"},"modified":"2026-08-17T20:08:30","modified_gmt":"2026-08-17T18:08:30","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/smartyneuwert.com\/pt\/customer-service\/","title":{"rendered":"atendimento ao Cliente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"111311\" class=\"elementor elementor-111311\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6e61465 e-flex e-con-boxed e-con e-parent\" data-id=\"6e61465\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a629c7 elementor-widget elementor-widget-wd_text_block\" data-id=\"0a629c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"ds-markdown-paragraph\"><span class=\"\">O nosso Servi\u00e7o de Apoio ao Cliente \u00e9 muito mais do que um simples suporte: uma equipa dedicada \u00e0 sua total satisfa\u00e7\u00e3o.<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Horaires<\/span><\/strong><span class=\"\">\u00a0: Segunda a sexta, das 9h \u00e0s 18h. (exceto feriados).<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Nos engagements<\/span><\/strong><span class=\"\">\u00a0:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Accus\u00e9 de r\u00e9ception de o seu demande sous\u00a0<\/span><strong><span class=\"\">2 heures ouvr\u00e9es<\/span><\/strong><span class=\"\">.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Solution apport\u00e9e sous 48h para les dossiers simples (suivi, facture, r\u00e9tractation).<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Manuseio de devolu\u00e7\u00e3o r\u00e1pido garantido dentro de 5 a 7 dias \u00fateis.<\/span><\/p><\/li><\/ul><\/li><\/ul><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Nos canaux<\/span><\/strong><span class=\"\">\u00a0(detalhado na p\u00e1gina \"<span style=\"text-decoration: underline;\"><strong><a href=\"\/pt\/nous-contacter\/\">Nous contacter<\/a><\/strong><\/span>\") : T\u00e9l\u00e9phone, E-mail, Chat en direct, et Formulaire de contact.<\/span><\/p><p class=\"ds-markdown-paragraph\"><span class=\"\">Nous parlons allemand, fran\u00e7ais, anglais et espagnol para voc\u00ea accompagner au mieux.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Notre Service Client\u00e8le est bien plus qu'un simple SAV : c'est une \u00e9quipe d'experts passionn\u00e9s de tech d\u00e9di\u00e9e \u00e0 votre<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-111311","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/pages\/111311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/comments?post=111311"}],"version-history":[{"count":9,"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/pages\/111311\/revisions"}],"predecessor-version":[{"id":111341,"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/pages\/111311\/revisions\/111341"}],"wp:attachment":[{"href":"https:\/\/smartyneuwert.com\/pt\/wp-json\/wp\/v2\/media?parent=111311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}